1. Use of Our Website
- You are at least 18 years of age or are using the website under the supervision of a parent or guardian.
- You will provide accurate, complete, and current account, billing, shipping, and contact information.
- You will not use the website for any unlawful, fraudulent, or unauthorized purpose.
- You will not attempt to interfere with the website's security, functionality, or operation.
- You will not copy, reproduce, distribute, modify, or exploit any content from this website without prior written consent from Galleria Jewels.
- We reserve the right to modify, suspend, or discontinue any part of the website, products, services, pricing, promotions, or policies at any time without prior notice.
2. Products and Orders
All products displayed on our website are subject to availability. Due to variations in photography, lighting conditions, screen settings, and handcrafted manufacturing processes: Product colours may vary slightly from the images shown. Gemstones, diamonds, and other materials may have natural variations. Product dimensions, weights, and finishes may vary slightly. Handmade jewellery may contain minor differences that make each piece unique. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons.
3. Pricing and Payments
All prices displayed on the website are in the currency specified on the website. Prices may be subject to applicable taxes, shipping charges, and customs duties or import charges for international orders. In the event of a pricing, product description, or listing error, Galleria Jewels reserves the right to cancel, refuse, or adjust any order before shipment. Customers will be notified if such adjustments are required. Payments are processed through secure third-party payment gateways. We do not store complete payment card information on our servers.
4. Shipping and Delivery
Estimated delivery timelines are provided for informational purposes only and may vary depending on location, courier services, weather conditions, customs processing, or other factors beyond our control. While we strive to deliver orders within the estimated timeframe, delays may occasionally occur. Risk of loss and ownership of products pass to the customer upon successful delivery.
5. Returns, Cancellations, and Refunds
Returns, cancellations, and refunds are governed by our separate Refund and Cancellation Policy available on the website. Approved refunds will be processed through the original payment method and may take 5–10 business days to reflect, depending on the customer's bank or payment provider.
6. Intellectual Property
All content on this website, including but not limited to logos, product images, designs, text, graphics, videos, and website layout is the intellectual property of Galleria Jewels and is protected under applicable copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.
7. Third-Party Services
Our website may contain links to third-party websites, payment providers, shipping partners, or external services. We are not responsible for the content, policies, availability, or actions of third-party websites or service providers.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Galleria Jewels shall not be liable for indirect, incidental, special, or consequential damages; loss of profits, revenue, or business opportunities; delayed deliveries caused by courier services or third parties; technical issues, interruptions, or website downtime; or events beyond our reasonable control, including force majeure events. Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
9. Disclaimer
The website and all products and services are provided on an 'as is' and 'as available' basis. We make no warranties, express or implied, regarding uninterrupted website access, product availability, or error-free operation.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
12. Contact Information
- Galleria Jewels
- Email: info@yenomart.com
- Phone: +91 80899 78877
- Address: HiLITE Business Park, Poovangal, Pantheeramkavu, Kozhikode, Kerala, India 673014
13. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective immediately upon posting on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.