Galleria jewels

Privacy Policy

How Galleria jewels collects, uses, protects, and manages customer information across our website and services.

What Information Do We Collect?

Account Information — Name, email address, phone number, login details, and account preferences.
Order & Payment Details — Billing information, shipping address, transaction details, and payment information required to process your order securely.
Delivery & Customs Information — Recipient details and region/country information required for shipping, delivery, and customs clearance where applicable.
Customer Support Communication — Messages, emails, WhatsApp chats, or support conversations shared with our team for assistance and service improvement.
Content Shared by You — Photos, reviews, comments, feedback, or other content you choose to share with us through our website or social platforms.
Additional Information — Any other details you voluntarily provide while using our services or interacting with us.

Create and manage your account securely.
Process orders, payments, shipping, and delivery updates.
Communicate with you regarding purchases, support requests, or important notifications.
Improve our website, services, customer experience, and troubleshoot technical issues.
Personalise product recommendations, offers, and shopping experiences based on your preferences.
Maintain security, prevent fraud, and enforce our website policies and terms of use.

We only share necessary information with trusted partners who help us process payments, deliver orders, provide customer support, or operate our website.
Your information may also be shared when required to comply with legal or regulatory obligations.
We use reasonable security measures to help protect your personal information and keep your data safe.
While we work to maintain secure systems, no online platform or data transmission can be guaranteed to be 100% secure.

You may request access, correction, or deletion of your personal information by contacting our support team.
You can opt out of promotional or marketing messages anytime using the unsubscribe option available in those communications.