Galleria jewels

Shipping & Returns

Delivery timelines, shipping support, and return guidance for Galleria jewels orders.

Shipping

  • Once your payment is confirmed and your details are verified, we’ll begin processing your order with care. All products are shipped via air shipping to ensure safer and faster international delivery.
  • Estimated delivery time is usually between 10–20 business days, depending on your location, product availability, customisations, and courier serviceability. Since orders are shipped internationally, delivery timelines may occasionally be affected by customs clearance, flight schedules, or other international transit delays.
  • You’ll receive order confirmation and tracking updates through the contact details provided at checkout whenever tracking is available.

Return Eligibility

  • Returns are accepted only for damaged, defective, or wrongly supplied items.
  • Return requests must be raised within the return period mentioned on your order or product page.
  • An unboxing/opening video of the package is mandatory for all return requests.
  • Items must be unused and returned with original packaging, tags, certificates, and invoice, where applicable.

Damaged or Incorrect Items

If your order arrives damaged or does not match your order confirmation, contact us with order details and clear photos as soon as possible so our support team can review and assist.

Shipping & Returns - Galleria jewels | Galleria jewels